Welcome to the website of Timeless Legal Pty Ltd ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or engage our services.

1. Information We Collect

We may collect personal information including, but not limited to:

Your name, address, phone number, and email address

Information relating to legal services you enquire about or engage us for

Any information you voluntarily provide to us

Technical information such as IP address, browser type, and website usage data

2. How We Collect Your Information

We collect personal information in the following ways:

Directly from you when you contact us, engage our services, or communicate with us

Automatically through cookies, analytics tools, and website tracking technologies

From third parties where you have consented or where collection is permitted or required by law

3. Use of Personal Information

We use your personal information to:

Provide legal services and manage our professional relationship with you

Respond to enquiries and communicate with you

Maintain and improve our website, systems, and services

Comply with legal and regulatory obligations, including data security measures

We do not sell or rent your personal information.

We may disclose your personal information:

To our employees, contractors, and professional advisers where necessary to provide services to you

To third-party service providers who assist in our operations, subject to strict confidentiality obligations

To courts, tribunals, regulators, or law enforcement agencies where required or authorised by law

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure, ensuring compliance with the Australian Privacy Principles. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

You may request access to the personal information we hold about you and request correction if you believe it is inaccurate, incomplete, or outdated.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website performance. You may disable cookies through your browser settings; however, this may affect the functionality of certain parts of the website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Any changes will be published on our website. Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact us at: contact@timelesslegal.com.au